Process Redesign
Knowledge Management
Innovation
Strategic Change
Technology

At New Value Streams we move metrics for a living. To move metrics you must change behavior. Changing behavior means understanding the cognition (or thinking and emotions) that drives the behavior. This is why we approach all our engagements through the lens of employee and customer cognition.  We have found the best way to improve a complex process or generate new product ideas is to understand the "workflow between the ears".  

 

 


Process Redesign:
  • Map current and future processes
  • Establish baseline and target metrics
  • Model role of cognition
  • Identify breakthrough opportunities 
  • Research best/emerging practices
  • Generate and evaluate scenarios
  • Develop transition plans
  • Lead implementations


Return to the list of our services

Knowledge Management:
  • Define key knowledge assets and chief knowledge risks of the firm
  • Strategies for improving knowledge worker productivity
  • Strategies for developing and selling knowledge products
  • Strategies for leveraging intellectual property
  • Strategies for learning faster than your competitors
  • Advising on knowledge governance and politics
  • Metrics and measures for knowledge management programs
  • Evaluate and select knowledge management technologies


Return to the list of our services

Innovation:
  • Facilitate innovation sessions
  • Model the cognition of customers
  • Determine cognitive load and fit of your current offerings
  • Human-centric design of new offerings


Return to the list of our services

Strategic Change:
  • Facilitate senior team in establishing vision for change
  • Develop value proposition for change
  • Model group cognition
  • Cognitive science of change plans 
  • Devise change tactics


Return to the list of our services

Technology:
  • Scout and evaluate new technologies
  • Frame complex technology initiatives
  • Develop project charters and plans
  • Lead implementation teams


Return to the list of our services




|Home| |Services| |About| |Contact Us| |Blog| |Health Cards|


© New Value Streams LLC, 2007 All Rights Reserved.

Home
Services
About
Contact Us
Blog
Health Cards